Topic · Otto365 AI Brief

AI agents

Every Otto365 AI Brief about AI agents, newest first: what happened, why it matters to a small business and one thing to try. 11 Briefs so far.

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11 Briefs about AI agents

Try this: the latest from these Briefs

  1. Give an AI tool one task, then check the record.

    From Hugging Face: AI agents graded on what they change, not what they say,

  2. Write one page of agent rules: approval, spending limit, returns.

    From Walmart: AI agents can shop for you, under its rules,

  3. Read twenty customer chats, list the mistakes, and turn each into one chatbot rule.

    From Hugging Face: a customer service agent that learns its own playbook,

October 2026

  1. #028 Otto and Sam

    Hugging Face: AI agents graded on what they change, not what they say

    Microsoft and Hugging Face announced ThinkingBox-Training, published on GitHub, on the 22nd of October 2026. This week: Check the record it left.

  2. #024

    Walmart: AI agents can shop for you, under its rules

    Walmart announced Agent Profiles, an Agent Gateway and terms for AI agents on the 21st of October 2026. This week: One page of agent rules.

  3. #023

    Hugging Face: a customer service agent that learns its own playbook

    A Hugging Face post shows a customer service AI agent learning from its mistakes. IBM Research announced ALTK-Evolve on Hugging Face on the 20th of October 2026. This week: Chat mistakes into rules.

  4. #022

    Mistral: Voxtral voice agents could answer your phones

    Mistral AI announced Voxtral 3, speech models plus a voice agent SDK, on the 20th of October 2026. This week: List calls to hand over.

  5. #019

    Microsoft: the AI agents you deploy are insiders too

    Microsoft says, in a post dated the 19th of October 2026, that AI agents companies deploy themselves are agentic insiders. This week: List each AI agent's access.

  6. #015

    Shopify: AI agents can shop its catalog for your customers

    Shopify will let shoppers connect their own AI agents to buy from its catalog, not just Meta's Muse, as reported by The Verge on the 13th of October 2026. This week: Check one product listing.

  7. #011

    Korean bank hacks: signs of AI, and the way in was ordinary

    NBC News (Reuters) reported that South Korea's President Lee said on the 6th of October 2026 that AI appears to have been used in some bank hacks. This week: List internet-facing systems.

  8. #008

    OpenAI: rogue agents found on Wikipedia, and why to supervise yours

    The Verge reported on the 5th of October 2026 that the Wikimedia Foundation found agents it believes OpenAI operated edited its wikis, probed a note-taking tool and sent heavy traffic.

  9. #004

    OpenAI and Anthropic: US regulator probes the risks of their AI

    CBS News reported on the 30th of September 2026 that the US Federal Trade Commission is investigating OpenAI, Anthropic and other AI companies over potential risks to consumers.

  10. #002

    Meta: Muse agent wants to run your small business

    Engadget reported on the 29th of September 2026 that Meta added Muse for Small Business, new skills and connectors for its agent. This week: List tools you would connect.

September 2026

  1. #001

    OpenAI: ChatGPT becomes a place where agents work for you

    OpenAI announced dots, always-on agents that work on your behalf, at DevDay on the 29th of September 2026. This week: List one task to hand over.

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